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Sunday, June 9, 2013

Dos and Don'ts of Restaurant Ettiquette

Wait staff deal with guests who have interesting dining habits and annoying and rude personas. To make your next dining experience a good one here are some dos and don'ts to keep in mind.
  • Please be kind and patient when a server is servicing your table. Servers are under a tremendous amount of pressure and stress which may account for having "bad days" especially when it is busy and when they have many tables to service at once.
  • Please practice manners and dining etiquette. Too often have I seen guests who appear rich and well-off but practice terrible etiquette and bad people manners.
  • Please adjust yourself when a server is placing your plate on the table. Your server doesn't want to go through you to place your plate on the table.
  • Please tip when you excessively compliment a server's service. No server hates it more when a couple or a family spends $100 or more on food and then receives a minimal tip with lots of praise. If you can afford that much in food you can afford to tip. TIPS stand for To Insure Proper Service. Always try to tip servers who are not that good. Sounds contradictory to tip someone who does a mediocre job; they still are providing you service and a little tip every now and then boosts the person's confidence and performance in their job.
  • Do not talk on the cellphone when a server is taking your order- it is highly rude and inconsiderate.
  • Do not let children have free range of the restaurant. You may think it is cute that she is trying to walk, but to the employees it is a liability waiting to happen.
  • Do not place your highly valued cell phone, tablet, or laptop on the table- it makes a server's job 10x harder. This is a restaurant where items get spilled all the time and you should keep such items in your purse or car.
  • If you don't want anymore water, don't drink anymore.
  • Do not play music with your glasses by rubbing the rim of the glass. It is highly annoying to others. Do it at home to your heart's content.
  • Lack of planning on your part does not constitute an emergency on my part.
  • Do not come in 5 minutes before the establishment closes and then stay 2 hours after. Employees want to go home and enjoy an evening before it is a new day.

These are just some of the wait staff observations.

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